CUSTOMER REVIEWS

See what our customers have to say about our cleaning services.

The cleaners were amazing. I wish I could post before and after pictures. The house we are renting had tenants before us that had pets. We also had black spots from dirt and the edges of our carpets were black from the air conditioning system. We decided to try the company after positive reviews; but figured at least some of the carpet had to be replaced. They did an incredible job! We had hired another company before with mediocre results. The carpets look almost new, pet stains gone (lots of them!) and we couldn’t be happier! Thanks so much for such a wonderful job.

Michael K.

We had four different services done, carpet cleaning, wood floor cleaning, tile floor cleaning, and granite top re-sealed an buffed. Bay Breeze Chem-Dry was professional, on time and did a fabulous job. I feel like my house is thoroughly clean for spring! Thanks so much Bay Breeze Chem-Dry, I will definitely use again!

Margaret T.

Professional, friendly, quick, and did an extremely thorough job cleaning the carpets in my home – including our stairs. Carpets dried quickly with little odor. Highly recommend. Thanks!

Jenna T.

My experience was very rewarding! I would recommend this service to friends and family. Yesterday, I hated my carpet. There were areas that had very heavy filtration lines. They (David and the other nice gentleman-so sorry I forgot his name) not only put in extra work in those areas, but also informed me about what causes it. They were extremely knowledgeable, professional, courteous and personable. They made sure I was completely satisfied before ending the job. The results exceeded my expectations! I will be scheduling another cleaning before summer! Thanks Rita and David for scheduling my cleaning on such short notice!

Sandy R.

After having a horrifying experience with another prominently known steamer company and letting our carpets get pretty in fear of having to deal with all of that craziness from the other well known steamer company, we decided to look on the internet for other companies to try out. We called many places but this business stood out the most. The lady who gave us the quote was very courteous, knowledgeable, and extremely confident in their product/service. I thought the price was fair and comparable to the other places we have been to in the past. At first I thought maybe that s a game their playing to get us to go with them. I was definitely wrong. The man showed up at our door and he was obviously the older professional who knows his stuff . He was also very courteous, knowledgeable, and informative. He did not treat our home as just another workplace or just another Carpet and couch to clean but he treated it as a customers HOME. That meant a lot to me. His helper was a able-bodied young man who was courteous and he also kept us well informed on what was going on and came to seek out our approval at well timed intervals. I am not sure if there are other groups of people in the business out there that would be as pleasing to deal with as these three people but if there is I have not met them and I found who we will be going with from here on out.

Sean H.

The entire team was delightful as they worked diligently all day on our tile floors and granite countertops. Couldn’t have asked for a more pleasant and professional service. They value customer service as a priority – arrived on time, excellent communication and owner on site. Floors and countertop look brand new after 15 yrs! Would recommend them without any reservation and plan to use them again for our hardwood floors. Great job! Thank You!

Marci P.

Dave and Dirk were extremely courteous and respectful! I would highly recommend them and will definitely use them again.

Tanisha J.

Did a fantastic job on our carpets and came out last minute!! Very friendly!

Alyson T.

Our tech was on-time, knowledgeable, and thorough. We will use them every time!!

Sabrina S.

The crew at Bay Breeze Chem-Dry helped me out on short-notice, and stayed late to get the job done! Best part – the carpet looks, feels, and smells good as new! Thanks Bay Breeze Chem-Dry.

J McNatt

We just had our first experience with Bay Breeze Chem-Dry and it was terrific! They are thorough, detail oriented and absolutely dedicated to getting the job done correctly and leaving the customer totally happy. Not only did they take the time necessary to identify the source of stains and clean our carpets so that they look like new, they also spent additional time to hand clean a well-used chair which was not on the work order – and at a very reasonable cost. We will definitely use Bay Breeze Chem-Dry for all of our future cleaning needs (does that sound enough like a commercial?).

John E.

Yesterday we had Bay Breeze Chem-Dry at our Rehoboth Beach, DE house and we could not be happier with the job Dave and Derrick did for us. Our carpet looks brand new again — they did a fantastic job and were extremely nice and professional. They’re the only guys for us from now on!! Thank you Bay Breeze Chem-Dry! You guys are top-notch!

Karen M.

This past Saturday we had Derrick and Leon from Bay Breeze Chem-Dry come and clean our carpets, clean a sofa and clean out our dryer vent. They did a great job! This was our first time using Bay Breeze Chem-Dry and we will definitely use them again. They arrived on time and they were both very professional. Their customer service was amazing. We highly recommend them.

Ellen M.

Great service from start to finish. Would highly recommend this chem dry location! Dave was able to get our office carpets looking new again! Thank you so much.

Gina H.

Very professional. on Time, Excellent job. We are very happy with the carpet cleaning. Priced just right! Highly recommend!

Bill T.

The technician was very professional, he had good conversation, he knew what he was talking about when he informed me of how the machine worked. I was very satisfied at the end results. My carpet was practically dry while they were still here…omg I’m so embarrassed I can’t remember the techs name but I know he is a marine vet and he lives in Pasadena and his intern name was Leon…thank you guys.

Dawn F.

I highly recommend Bay Breeze Chem-Dry. very prompt, very professional and my carpets and furniture looks wonderful. 5 stars from the Brooks family.

Gail B.

Rita responded in a very timely fashion to a message I left requesting an appointment. She explained the options for cleaning and was able to squeeze us in on the very next day. The cleaners arrived on time and did an outstanding job on what I was afraid would be an impossible carpet cleaning. I would highly recommend this company to anyone.

Jerry F.

Bay Breeze services were top notch. On time at 8 a.m. Cleaned our sofa and two chairs. Spotless!! Highly recommend. Will definitely use them again.

Linda R.

OMG I wish they had a 10 star button these guys were great! Very polite , got straight to the job. Did an excellent job! Expeditiously and professionally! I’m sure they will continue to be a 5 star business if that keep that up! I’m so pleased with the work they just did. I just became their number one fan! And they will definitely be hearing from me quite often! Thanks guys!

Lana

Dave and Dirk did an amazing job cleaning the dog urine out of my carpets and sectional couch. Very thorough and professional! It wasn’t an easy job either. I thought it was hopeless and was prepared to spend thousands to replace it all, but was convinced to give these guys a try. It’s been two-weeks and there isn’t a trace of pet odor. Their brand speaks the truth. Best decision ever!

Jackie J.

I called Bay Breeze Chem-Dry after searching for a reliable, certified carpet cleaner in my area. Dave and his partner came to my house friendly and excited to produce the best end result. Not only did they exceed my expectations, they had the carpet looking better than what I received on my move-in date. It’s very rare that you meet people that really enjoy their job. Dave’s whole goal was to bring a smile on my face when I saw the work he and his partner did. If you need your carpet cleaned, do not hesitate. Call Bay Breeze Chem-Dry!!

Noka M.

So… I had a nasty wine spill Saturday night on my light beige carpet!! I called Bay Breeze Chem-Dry Sunday and they were out here this morning!!! It took them about 30 minutes and you seriously can’t even tell that there was ever a mess!!! These guys are amazing and will be getting all of my recommendations!!!

Story H.

This is a Five Star company. No other service would have even attempted to clean the blood stains in our white carpet after my wife accidentally fell from our stairs. We thought that we would have to replace our living room carpet.

Dennis S.

We had Bay Breeze Chem-Dry come in yesterday to clean 2 sofas and a wing chair and they did an amazing job! Very thorough, friendly, explained all the steps. We run a B&B in downtown Annapolis and need to keep everything fresh & clean and Bay Breeze Chem-Dry gets major kudos. They even vacuumed our doormats & carpet!! I am not sure when we’ll need them again but we know we will use Bay Breeze Chem-Dry in the future!!

Marty E.

Absolutely EXCELLENT service. The team at Bay Breeze Chem-Dry is professional and courteous from start to finish. We had several stubborn stains on a wool rug that the owners were determined to get out. They returned on several occasions at my request, without hesitation. Their goal is truly a satisfied customer. And that is what I am! I look forward to working with Bay Breeze Chem-Dry in the future and will highly recommend them to my friends and family.

Helen B.

Great experience! Had very bad staining from roof leak in our office thought we would have to replace them. After Dave and his team came out the Carpets look brand new. Highly recommend Bay Breeze Chem-Dry! Great service all the way around!

Gina H.

I had two area rugs, a large sofa and a chair cleaned. The technician was thorough and the results were wonderful. I would not hesitate to recommend this company.

Diana S.

Very prompt and thorough service. Team explained what the planned to do and worked efficiently. I recommend them and would use again.

Kathleen M.

Great experience all around. Carpets look brand new. Highly recommend Bay Breeze Chem-Dry.

E Corbitt

I could not have had better service. My couch and rugs look amazing and smell great. I have two dogs and they were able to get rid of the odor. Will be using again in the future.

Lori B.

Awesome company! They got out stains that we didn’t imagine they could! Our carpets looked night and day different! Very reasonable prices too!

Gabriela P.

Excellent company and professional personnel. My carpet is well cleaned and looks new once again. Thank you so much. I definitely recommend them.

Jose M.

John did an excellent job he was on time, friendly, and took the time to really deep clean our carpets, area rug, and chair. I can not say enough good things about this service. I hope John never retires.

Kenneth B.

We haven’t had our carpeting professionally cleaned for 8+ years. The last time was done by a major cleaning company that uses lots of steam (water) to get the dirt out. They did a mediocre job and soured us on professional cleaning (in general). After researching the different companies and cleaning methods, we decided to try Bay Breeze Chem-Dry as they were very helpful explaining their cleaning process, which doesn’t use any steam (which isn’t good for wood flooring), and they set up a convenient appointment day/time for the job. The techs showed up as agreed to, and were friendly, quick to explain the cleaning process, were thorough in the prep of each room to be cleaned (vacuum, move furniture, etc.), and they were conscientious in bringing their cleaning equipment and hoses into the house. After a couple hours of diligent work, the carpets were incredibly clean, looked almost like new, and even some tough set-in spots were removed. Smells so clean and fresh. Better yet, the carpeting was nearly dry by the time the techs finished the job–wow! After an inspection walk-thru the techs wrapped up the job, all furniture returned to its rightful position (mostly), cleaning equipment removed and no left-over mess(es) for us to clean up. Bay Breeze Chem-Dry is a definite repeat, and a strong recommendation to anyone needing an excellent professional carpet cleaning for a reasonable price.

Kenneth B.

The first time we used Bay Breeze Chem-Dry, it was to clean our furniture which was soiled from our cat and dog sitting on the furniture. I had doubts it would truly come clean, but the sofa and two chairs looked new. The second time we had Bay Breeze come to the house was to do the steps to our upper level and the steps to the lower level. The steps to the lower level were filthy. We had a new hot water heater, furnace and air conditioning unit installed. Unfortunately the day they came to do this, it had rained. We had 6 men going in and out of the lower level removing the old units and installing the new. They were here 7 hours. Thanks to Bay Breeze, it looks new and we didn’t have to replace the carpeting on the steps. Thank you Bay Breeze Chem-Dry. Highly recommend Bay Breeze. Reasonable, on time, and courteous. What more can you ask for?

Kenneth B.

Thumbs up! I was very pleased with the crew that cleaned my carpet. They were timely, courteous and did a great job. I will recommend and use Bay Breeze Chem-Dry again.

Cornelia W.

My carpets look brand new. I never expected the spots to come out but they did. Great job, great people, enjoyed working with all of them. Highly recommend.

Lois J.

The absolute best…..I would give them 50 stars if I could! They were exceptionally professional, dedicated and committed to the highest standards of customer service and quality. They did an amazing job, and exceeded my expectations, going above and beyond in every aspect. I will definitely hire them again and I STRONGLY recommend them to anyone and everyone!! Thank you again for a job very very well done!

Aleza P.

Bay Breeze Chem-Dry is like no other company. Their professionalism they went above and beyond to make sure that their clients received superb service. Not only when I came home from work did my house smell fresh, the carpets were soft when I walked on them and looked brand new. My upholstery from spills and different stains either from my kids, my dog were all gone. My upholstery looks absolutely amazing and smells fresh. I would and I will recommend Bay Breeze Chem Dry to anyone!!!

Tina M.

Dave and Rita are fantastic! Quick response, great communication, and my carpets look and smell brand new again. There was a spot on my steps that I tried EVERYTHING to get out, and Dave got it in one shot….not to mention the slime that fell behind my son’s desk in his room. I will always use this company to clean our carpets!

Lisa P.

I had a small flood and my carpet was soaked I called Bay Breeze Chem-Dry and they were able to come the same day. Very nice folks they take care of vacuuming and shampooing the carpet and it looks like new. If you need your carpet cleaned give Bay Breeze Chem-Dry a call you won’t be disappointed!

Teresa M.

Our basement carpet looks and smells brand new. Our cat had abused the carpet badly and there is no trace of her at all now. Great communication and quick response, I will always use this company for our carpets.

Megan R.

The carpets look great! They vacuumed and spot treated before they cleaned the carpet. They were able to clean all of the spots and they checked with me before they left to make sure I was happy with the work. Highly recommend and I will use them in the future!

Debbie H.

Professional, Great Quality Work and Priced Right! I will use the again and again!

Steve M.

Wonderful Job cleaning our carpets and Upholstery. We’re going to be returning customers.

Britt

Really nice people. Very easy to deal with. Carpets look great and they even gave me some tips about how to keep them clean.

Paula R.

They were prompt and very professional, explaining what they could or couldn't due to the pet stains.

Carolyn F.

They did a great job, very efficient, would recommend them to everyone who needs their carpets cleaned.

Janet W.

All around the best customer service with the greatest of care!

Nancy P.

We have used Bay Breeze Chem-Dry twice. Once for our upholstery and once for our carpet. Both came out looking like new. Excellent customer service and reasonable. Next project is our tile.

Linda R.

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Give us a call!

(302) 629-2055

 

Serving:

 

We provide industry-leading residential & commercial carpet & upholstery cleaning services in Sussex County, DE, including: Georgetown, Bethany Beach, Seaford, Laurel, Rehoboth Beach, & the surrounding areas. We also service Kent County, DE, Anne Arundel County, MD and Baltimore County, MD.

 

Bay Breeze Chem-Dry

Carpet, Upholstery, Rug, Tile, Granite, & Wood Floor Cleaning in Sussex County, DE

Hours:
Monday-Friday: 8am-6pm
Saturday: 8am-1pm